THE GREAT SYMPHONY OF HOSPITALITY
MORE PROFIT FOR THE HOTEL. MORE SATISFACTION FOR THE GUESTS
Your Reservation
Your Reservation
Your Reservation
Your Reservation
Your Reservation
What does a guest receive?

By filling in the fields below you will receive an email containing a simulation of the service in real time, as if you were a guest of the hotel.

Title
Name
Surname
Email
Wish to have further information
(if I am a guest)

INFORMATION ABOUT GUARANTEE
None of the data entered will be used for other purposes apart from this trial service, unless it has been explicitly requested.
Do you wish to have a simulation of the revenues of upselling?

Insert the macro data referred to your hotel and the simulator will in return supply you with an estimate of the additional revenues obtainable yearly, thanks to Your Reservation.

Categories
Total rooms and suites (no.)
Average occupancy (%)
Prevalent clientele
Offer of hotel services
Offer of services in the region

(if I am a hotel)

The calculation is based on a statistical processing of the average values obtained in the previous 12 months by the accommodation of the same category that are already using Your Reservation.

WHAT IS YOUR RESERVATION
AND WHY YOU WILL FIND IT VERY USEFUL
Your Reservation is the first reception suite for the hotel concierge that symphonically combines ways of direct marketing, techniques of up and cross selling and customer satisfaction.

Your Reservation allows you to manage the relationship with the clients, before, during and after their hotel stay, enhancing the image of the accommodation and promoting offers and services capable of increasing the occupancy rate and the performance of the individual customer.

Everything in a way that is almost completely automatic.
Get a Your Reservation brochure



THE MUSIC STARTS WITH AN EMAIL
With Your Reservation you can automatically send your guests an email that summarises the principle details of the booking. Both the text and the graphics have a professional aspect, they are completely customisable and do not require any delegated intervention on behalf of the concierge.

The email of invite to the guest points them towards entering a personalised area, a highly informative area dedicated to the welcome that Your Reservation creates from time to time for each booking.


What contents are present in the email?

The logo of your hotel
The invite to the client Personal Area where you will be able to inform about and sell services
The booking summary
Your signature
Your Reservation
AND IT CONTINUES WITH AN INVITE TO THE CONCERT HALL
Your Reservation
Your Reservation invites your guests to a dedicated, customised area, where they can buy deals and services before actually arriving in the hotel. And not only. Here they will find every piece of indispensable information about the local or tourist areas, events inclusive. 


What contents are available in the Personal Area?

Your hotel photos with the roll over function
A trip memorandum
Bookable offers and services
Events taking place in the local area plus other useful information
IDEAS TO WELCOME, SELL AND IMPROVE KEEPING THE CLIENT'S BUSINESS
The Personal Area is a large place of interest. Statistics show that on average every guest visits it 2 or 3 times from the time in which they receive the booking confirmation email, to when they arrive in the place. Here everything becomes possible. Receiving, informing, making a profit. Also in this case statistics show that even a hotel with only 30 rooms can sell, in one year, more than 10,000 € worth of services before the client arrives in the hotel.
Here are some examples of the offers that the hotels promote in the reserved area:

• A discounted extra night
• A romantic surprise in the room for their partner
• A spa treatment pack
• Customisation of the room

Not only services, though, but also news and hospitality. Without forgetting that every snippet of information can transform into a resource of revenue. Knowing the restaurant's menu can often lead to a reservation. To be informed about the existence of shops, excursions, sports activities, shows and events still remains the best way to increase profit by cross selling and customer loyalty.

free trial
demos